Shipping policy
Shipping Policy
Shipping Methods & Carriers
We offer standard shipping via USPS and DHL for all orders. Expedited shipping options are available at checkout for an additional fee.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
Shipping Destinations
We currently ship to the following regions:
- United States (Free shipping on orders over $30)
- Canada
- European Union countries
Shipping Rates
Shipping costs are calculated at checkout based on:
- Product weight
- Shipping destination
- Selected shipping method
Delivery Times
Estimated delivery times:
- Domestic (USA): 3-7 business days
- Canada: 7-14 business days
- Europe: 10-21 business days
These are estimates only and not guaranteed. Delays may occur due to customs processing or carrier delays.
Order Tracking
You will receive a shipping confirmation email with tracking information when your order ships. Please allow 24-48 hours for tracking information to update in the carrier system.
Shipping Issues
For any shipping-related issues (lost packages, delays, or damaged items), please contact our customer service within 30 days of shipment at [email protected].
Policy Changes
We reserve the right to modify this shipping policy at any time. Any changes will be reflected on this page.