Faq

Shipping & Delivery

How long does shipping take?

Standard shipping usually takes 5-7 business days within the US and 10-14 business days for international orders. Shipping times may vary depending on your location.

Do you offer express shipping?

Yes! We offer expedited shipping options at checkout. Express shipping typically delivers within 2-3 business days for domestic orders.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact our customer service to initiate a return.

Can I exchange an item?

Yes, we offer exchanges for damaged or defective products. Contact us within 7 days of receiving your order to arrange an exchange.

Products & Materials

Are your products waterproof?

Our stickers and tapes are water-resistant but not completely waterproof. They can withstand light moisture but should not be submerged in water.

What materials are used in your products?

We use high-quality materials including vinyl for stickers, washi paper for tapes, and premium thick paper for our calendars and stamps.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Is my payment information secure?

Absolutely. We use SSL encryption and never store your full payment details on our servers.

Custom Orders

Do you offer custom designs?

Yes! We accept custom orders for stickers, tapes, and stamps with a minimum quantity requirement. Contact us for pricing and timelines.